PRIVACY POLICY

Your privacy is important to us. This privacy policy applies only to the collection, storage and processing of personal data made through the website www.weego-petcare.com, by the company Love Pet Alliance, Lda.

Responsibility

Our commitment

Protecting privacy and personal data is a fundamental commitment of Weego® to its Users / Customers. Weego® is committed to the protection and confidentiality of personal data and has taken the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that assist their holders, processing data. in a lawful, loyal, transparent and limited to authorized purposes.

The controller of the data collected through this website is Weego®.

Love Pet Alliance, Lda
Rua Maurício Lourenço de Oliveira, 38, 4405-034 Madalena
Portugal
Telefone: 227 130 773
Email: weego@weego-petcare.com

Veracity of the information provided

All information you provide to us must be truthful and accurate. For these purposes, the interested party guarantees the authenticity of all data provided by him as a result of the completion of the corresponding forms. In any event, you will be solely responsible for any false or inaccurate statements you make, and for any harm you cause to Weego®, or to third parties, for the information you provide to us.
Links to other websites
This Privacy Policy applies only to the Weego® website and not to third party websites. We may indicate links to other websites that we believe may be of interest to our visitors. However, the link to these sites only happens through the click of the user in their link, never being automatic. We aim to ensure that such websites meet the highest standards of security and privacy requirements. However, due to the nature of the internet, we cannot guarantee the privacy standards of the websites we link to or be responsible for the content of these websites, and this Privacy Policy does not apply to any non-Weego® website.

Personal data

When we refer to personal data we refer to any information of any nature whatsoever on any medium, including sound and image, relating to an identified or identifiable individual directly or indirectly, in particular by reference to an identifier, such as a name. , tax identification number, address or other elements enabling the identification of that individual to be reached.
What categories of personal data we collect when, how we collect it, and how we treat it?
Browsing the Weego® website does not require any form of registration, allowing you to browse our website without providing us with any personal data. However, purchasing products, knowing promotional information and subscribing to newsletters necessarily requires the provision of personal data. Weego® will only use personal data when it is provided by its owners, for the purposes provided and always with the consent of their owners.
1. Internet access data
With access to the Weego® Personal Area, a set of computer data is automatically collected, which is recorded, and the collection of this data is purely technical. The data concerned are as follows:
• IP address of the requesting processor;
• Date and time of access;
2. Purchase of products
To place the order you must provide the TIN, the delivery address (if different from the billing) and payment method. The data you provide to us will be used to process, bill, and ship your purchased products, to notify you of delivery status, or if problems occur with the delivery of your items.
Basis legitimating the processing of personal data
Your personal data will be used in accordance with the implied agreement between you and our company so that we can provide you with the products of your choice. Whenever the data is used for purposes other than those legally required to provide our services, we will ask your express consent for such use. In this case, the basis that legitimizes the processing of the data is the consent and acceptance of the User / Client in each of the sections in which personal information is compiled. The User / Customer has the right to withdraw consent at any time without affecting the legality of the treatment based on consent prior to withdrawal.
How long do we store your personal data?
Without prejudice to other deadlines provided for in the legislation in force, namely tax, accounting and contractual liability, the data collected through this site will be kept for the period of time that the user is registered, being deleted when the user requests the deletion of them or their registration under the terms "How can you exercise your rights?".
Who can we pass your data to
Some personal data of Users / Customers are transmitted when Weego® in its activity uses third parties to provide certain services, namely:
• The name, shipping address are transmitted to the shipping company to allow delivery to the address you provide us with as well as the telephone number to facilitate the delivery process.
• The name, billing address, tax ID and email address are passed to the billing company.
Social networks
Weego® has a profile on some social networks (Facebook, Instagram), being responsible for the content published there. In no event will Weego® extract data from social networks unless you obtain timely and express consent to do so.

Rights

What are your rights as a holder?

As holders of personal data, users are guaranteed at any time the right of access, rectification, limitation and deletion of their personal data (except for data that is indispensable for the fulfillment of legal obligations to the controller). ), the right to object to their use and withdrawal of consent, without compromising the lawfulness of the processing carried out under that consent, and the right to data portability.

Safety

Weego® is committed to ensuring the protection of the security of personal data made available to you. Compliance with these rules is an obligation on all who legally access them.
Bearing in mind the concern and commitment that Weego® reveals in the defense of personal data, several security measures, of a technical and organizational nature, have been adopted in order to protect the personal data made available to it against its dissemination, loss, misuse. , unauthorized alteration, treatment or access, as well as against any other form of unlawful treatment.
In addition, third parties who, in the context of the provision of services, process the User's / Client's personal data on behalf of and on behalf of Weego®, are obliged to perform appropriate technical and security measures that, at any moment, meet the requirements of current legislation and ensure the protection of the rights of the data subject (including the protection of privacy and personal data of Users / Customers).
In this sense, on the Weego® website, personal data collection forms require encrypted Browser sessions and all personal data transferred is securely stored on Weego® systems which, in turn, are located in an Amazon Datacenter. Web Services - Ireland, covered by all physical and logical security measures that Weego® has deemed indispensable for the protection of personal data.
Notwithstanding the security measures adopted by Weego®, Weego® warns all Internet surfers to take additional security measures, including ensuring that they use an up-to-date security patch PC and Browser. configured, with active firewall, antivirus and antispyware and make sure the authenticity of the websites they visit on the internet, and should avoid websites which they do not trust.

Changes

How can you find out about any changes to Weego® personal data protection policy?
Weego® reserves the right at any time to readjust or amend this Personal Data Protection Policy, such changes being properly publicized on the various Weego® communication channels.